Terms of Service
By downloading, installing, or using the CattleMate / VetAsistan application, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the app.
1. Service Description
CattleMate / VetAsistan is a herd management app for dairy farms:
- Animal tracking, reproduction management, milk production records
- Vaccination schedule, health records, feed management
- Financial records, reports, AI ration suggestions
- Veterinarian–farmer consulting bridge
2. Account Registration
- You must be 18+ or have legal guardian consent
- Provide accurate and current information
- You are responsible for your account security (password, device)
- Accounts may be suspended if abuse is detected
3. Subscriptions
3.1 Free Plan
- 10 animals, 1 user limit
- Basic features
3.2 Starter / Premium / Platinum
- Monthly or annual auto-renewal
- 10% discount on annual subscription
- Purchase via App Store / Google Play
- Auto-renews unless canceled
3.3 Renewal and Cancellation
- Auto-renewal can be canceled via App Store / Google Play settings
- 14-day refund right after purchase (subject to platform rules)
- On subscription expiration, account downgrades to Free; data retained 90 days
4. Usage Rules
You MAY NOT:
- Use the app for illegal purposes
- Attempt unauthorized access to others' accounts
- Reverse-engineer, copy, or resell the app
- Upload harmful content (viruses, spam)
- Share invite codes with unauthorized people
- Access others' data outside of an established vet-consulting relationship
5. Intellectual Property
- App source code, design, logos belong to us
- User-generated data (animal records, etc.) belong to the user
- You are granted a license to use the app for personal/commercial farm management
6. Disclaimers
6.1 Medical / Veterinary Disclaimer
- The app does NOT provide veterinary medical services.
- AI ration suggestions and health tips are for information only
- For diagnosis and treatment, consult a licensed veterinarian
- We are not liable for damages from incorrect decisions
6.2 Data Loss
- Offline-first architecture provides data safety, however:
- Data loss possible due to device failure, user error, etc.
- Cloud backup is limited in the Free plan
- Regular backups recommended
6.3 Service Availability
- Service is provided "as is"
- No guarantee of 100% uptime
- Temporary downtime possible for maintenance/updates
7. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for direct / indirect damages
- Maximum liability limited to subscription fees paid in the last 12 months
8. Account Deletion
- Request via the app or support@cattlemate.app
- Data permanently deleted within 30 days
- Subscription fees not refundable (if refund window passed)
9. Changes to Terms
- Updated terms are announced in the app
- Continued use for 30 days constitutes acceptance
- If you disagree, you can close your account
10. Disputes and Governing Law
- These Terms are governed by the laws of Turkey
- Istanbul courts have jurisdiction
- Consumer disputes may be brought before local consumer arbitration boards
11. Contact
Support: support@cattlemate.app
Legal: legal@cattlemate.app
Responsible party: Ibrahim Eryılmaz (sole proprietor)
Country: Turkey
Terms are published in English and Turkish. In case of discrepancy, the Turkish version prevails.