Terms of Service

By downloading, installing, or using the CattleMate / VetAsistan application, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the app.

1. Service Description

CattleMate / VetAsistan is a herd management app for dairy farms:

• Animal tracking, reproduction management, milk production records
• Vaccination schedule, health records, feed management
• Financial records, reports, AI ration suggestions
• Veterinarian–farmer consulting bridge

2. Account Registration

• You must be 18+ or have legal guardian consent
• Provide accurate and current information
• You are responsible for your account security (password, device)
• Accounts may be suspended if abuse is detected

3. Subscriptions

3.1 Free Plan

• 10 animals, 1 user limit
• Basic features

3.2 Starter / Premium / Platinum

• Monthly or annual auto-renewal
• 10% discount on annual subscription
• Purchase via App Store / Google Play
• Auto-renews unless canceled

3.3 Renewal and Cancellation

• Auto-renewal can be canceled via App Store / Google Play settings
• 14-day refund right after purchase (subject to platform rules)
• On subscription expiration, account downgrades to Free; data retained 90 days

4. Usage Rules

You MAY NOT:

• Use the app for illegal purposes
• Attempt unauthorized access to others' accounts
• Reverse-engineer, copy, or resell the app
• Upload harmful content (viruses, spam)
• Share invite codes with unauthorized people
• Access others' data outside of an established vet-consulting relationship

5. Intellectual Property

• App source code, design, logos belong to us
• User-generated data (animal records, etc.) belong to the user
• You are granted a license to use the app for personal/commercial farm management

6. Disclaimers

6.1 Medical / Veterinary Disclaimer

• The app does NOT provide veterinary medical services.
• AI ration suggestions and health tips are for information only
• For diagnosis and treatment, consult a licensed veterinarian
• We are not liable for damages from incorrect decisions

6.2 Data Loss

• Offline-first architecture provides data safety, however:
  • Data loss possible due to device failure, user error, etc.
  • Cloud backup is limited in the Free plan
  • Regular backups recommended

6.3 Service Availability

• Service is provided "as is"
• No guarantee of 100% uptime
• Temporary downtime possible for maintenance/updates

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for direct / indirect damages
• Maximum liability limited to subscription fees paid in the last 12 months

8. Account Deletion

• Request via the app or support@cattlemate.app
• Data permanently deleted within 30 days
• Subscription fees not refundable (if refund window passed)

9. Changes to Terms

• Updated terms are announced in the app
• Continued use for 30 days constitutes acceptance
• If you disagree, you can close your account

10. Disputes and Governing Law

• These Terms are governed by the laws of Turkey
• Istanbul courts have jurisdiction
• Consumer disputes may be brought before local consumer arbitration boards

11. Contact

Terms are published in English and Turkish. In case of discrepancy, the Turkish version prevails.